DucatiPerth.com.au Online Privacy Policy

Last Updated: [May 22nd 2024]


At DucatiPerth.com.au, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).


  1. Collection of Personal Information

1.1 Types of Information Collected

We may collect the following types of personal information:



Contact details (including address, email, and phone number)

Payment information

Purchase history

Browsing behaviour on our website

Any other information you provide to us directly or indirectly through your use of our website.

1.2 Methods of Collection


Directly from you when you provide it to us (e.g., when making a purchase, signing up for our newsletter, or contacting us).

Automatically through your use of our website (e.g., via cookies and web beacons).

  1. Use of Personal Information

We use the personal information we collect for the following purposes:


To process and fulfil your orders.

To communicate with you about your orders, account, and promotional offers.

To improve our website, products, and services.

To personalise your shopping experience.

To conduct marketing and promotional activities.

To comply with legal obligations.

  1. Disclosure of Personal Information

We may disclose your personal information:


To our employees, contractors, and service providers who need the information to assist us in operating our business and website.

To third parties for marketing purposes, but only if you have consented to such disclosures.

As required by law or to comply with legal processes.

To protect our rights, property, or safety, and that of our customers or others.

  1. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.


  1. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to access, update, or correct your personal information, please contact us using the contact details provided below. We may require you to verify your identity before we provide access to your information.


  1. Use of Cookies and Other Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.


  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.


  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: HERE

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for trusting DucatiPerth.com.au with your personal information.



DucatiPerth.com.au Online Sales Policy


Welcome to DucatiPerth.com.au. We are committed to providing you with an excellent online shopping experience. This Online Sales Policy outlines the terms and conditions governing the purchase of products from our website. By placing an order with us, you agree to these terms.

  1. Payment Terms

1.1 Accepted Payment Methods


We accept Visa, MasterCard, American Express, PayPal, and Afterpay and ZipPay

All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST).

1.2 Payment Security


We use secure payment gateways to protect your payment information. Your credit card details are not stored on our servers.

  1. Shipping and Delivery

2.1 Shipping Locations


We ship within Australia only. For international shipping please contact us, additional charges may apply.

2.2 Shipping Rates and Times


Standard shipping within Australia

Express shipping within Australia

Shipping times: Standard (3-7 business days), Express (1-3 business days).

International shipping: Rates and delivery times vary by destination.

2.3 Order Processing


Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order is shipped.

  1. Returns and Refunds

3.1 Return Policy


You may return most new, unopened items within 30 days of delivery for a full refund.

To initiate a return, please contact our customer service team at support@ducatiperth.com.au.

3.2 Conditions for Returns


Items must be in original condition, unused, and in their original packaging.

Proof of purchase is required for all returns.

3.3 Refunds


Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item.

Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

  1. Privacy Policy

4.1 Personal Information


We collect personal information such as name, address, email, and payment details for order processing.

Your personal information is kept confidential and is not shared with third parties except for shipping and payment processing purposes.

4.2 Data Security


We employ industry-standard security measures to protect your personal information.

4.3 Use of Cookies


Our website uses cookies to enhance your browsing experience and for analytical purposes. You can manage your cookie preferences through your browser settings.

  1. Legal Compliance

5.1 Australian Consumer Law


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

5.2 Intellectual Property


All content on DucatiPerth.com.au, including text, graphics, logos, and images, is the property of Ducati Perth and is protected by Australian and international copyright laws.

  1. Contact Information

For any inquiries, please contact us at: HERE


By placing an order with DucatiPerth.com.au, you acknowledge that you have read, understood, and agree to be bound by this Online Sales Policy. We reserve the right to update this policy at any time without prior notice. Please review this policy periodically for any changes.


Thank you for shopping with DucatiPerth.com.au!